Ordering Process:

Customers must inform the restaurant about any allergies or dietary preferences before placing an order. It is the customer’s responsibility to communicate their dietary restrictions and preferences accurately.

All orders are subject to availability and acceptance by the restaurant.

Once an order is placed, it cannot be canceled, modified, or refunded. No food items are refundable.

Food Pickup:

Customers choosing to pick up their orders from the restaurant must arrive at the specified time. The restaurant will not be responsible for any delays in pickup.

Customers must inspect their order upon pickup. If there is any issue with the order’s contents or packaging, customers must notify the restaurant staff immediately for resolution.

Food Delivery:

Delivery is available within the specified delivery radius. The restaurant reserves the right to refuse delivery to locations outside this radius.

Delivery times are estimates and may vary due to factors such as traffic and weather. The restaurant will make reasonable efforts to meet the estimated delivery times.

Customers must inspect their order upon delivery. If there is any issue with the order’s contents or packaging, customers must notify the restaurant within 2 hours of receiving the food for resolution.

Allergy and Dietary Information:

Customers are responsible for informing the restaurant of any allergies or dietary preferences when placing an order. The restaurant will make reasonable efforts to accommodate these requests, but cross-contamination may occur in a kitchen handling various ingredients.

The restaurant will not be liable for any allergic reactions or adverse effects resulting from the consumption of its food products.

Refunds and Returns:

The restaurant will only issue refunds for food items that are damaged or unfit for consumption due to issues caused by the restaurant.

Customers must provide photographic evidence of the damaged or unfit food item for the restaurant to process a refund. Refunds will be issued in the original form of payment.

Customer Responsibility:

Customers are responsible for providing accurate contact and delivery information when placing an order. The restaurant will not be liable for delivery issues caused by incorrect information.

Customers must comply with all local and national food safety guidelines when handling and storing delivered food.

Changes to Terms and Conditions:

The restaurant reserves the right to amend these terms and conditions at any time. Customers will be notified of any changes via the restaurant’s website or communication channels.